Massachusetts Board of Cosmetology Practice Exam

If a client experiences a significant allergic reaction during a service, what should be done?

1. Continue the service and apply more product

2. Stop the service immediately and seek medical help if necessary

3. Apply a cooling gel and wait for symptoms to subside

4. Give the client water and continue with caution

The correct answer is: Stop the service immediately and seek medical help if necessary

When a client experiences a significant allergic reaction during a service, stopping the service immediately and seeking medical help if necessary is the most appropriate and responsible course of action. An allergic reaction can manifest in various ways, including symptoms such as itching, swelling, redness, hives, or even more severe reactions like anaphylaxis. Continuing the service in such circumstances could exacerbate the client’s condition and lead to further complications. Stopping the service promptly allows for immediate assessment of the client’s health and gives them the best chance for a quick recovery. If symptoms are severe, it is crucial to call for medical assistance, as trained professionals can provide the necessary interventions to ensure the client’s safety. In instances of allergic reactions, it is critical to prioritize the client's health over continuing any service. Taking swift action not only protects the client but also aligns with professional standards and ethical practices in cosmetology.