Massachusetts Board of Cosmetology Practice Exam

When should a cosmetologist first assess a client's hair?

1. After applying all products

2. Before starting any manipulation or service

3. Only if the client requests it

4. During the styling phase

The correct answer is: Before starting any manipulation or service

A cosmetologist should first assess a client's hair before starting any manipulation or service to ensure an understanding of the client's hair type, condition, and any special needs. This initial assessment allows the cosmetologist to determine the most appropriate techniques and products to use, tailoring the service to the individual client. By evaluating the hair ahead of time, the professional can identify any existing damage, texture, or scalp conditions, which might influence the chosen approach for treatments, cuts, or coloring. Additionally, an early assessment helps establish a rapport with the client, as it demonstrates a commitment to their specific needs and preferences, ensuring their satisfaction with the overall experience. Carrying out the assessment at this stage sets a strong foundation for a successful service, which is why it is crucial to do this prior to any styling or product application.